UPGRADES that are allowed:

  • 2-Day Child Wristband to a Saturday, Sunday, OR 2-Day Weekend Wristband
  • Saturday or Sunday Wristband to a 2-Day Weekend Wristband


 EXCHANGES that are allowed:

  • Sunday to a Saturday Wristband
  • Saturday to a Sunday Wristband
     

*Additional fees and costs may apply for any upgrades or exchanges.
 

DOWNGRADING from a Weekend credential to any single-day credential is not permitted.

To request an upgrade or exchange, submit your request to registration@anime-expo.org:

  • Your full name
  • Your email address
  • The order confirmation number for the original order to be refunded.
  • If there are multiple wristbands in the order and you only want to upgrade or exchange one wristband (a portion of the order), then please note this in your email.
  • Please indicate what credential type you wish to upgrade/exchange to. 
     

Upon receipt of your request, you will receive confirmation if approved and instructions on what to do next to complete the upgrade or exchange.

The deadline to submit a request to Upgrade or Exchange credentials is October 24, 2025 11:59 PM PT.

* Processing times may vary and may take up to 5 business days to review, we appreciate your patience.

 

Have further questions? Fill out our contact form.