Anime Expo Help Center

All badges purchased before the mailing deadline (June 11, 2024, at 11:59 PM PT) will automatically include shipping to all addresses within the U.S. and Ca...

For General Registration, badges will be mailed out starting in early May. For Professional Registration (Artist Alley, Exhibitor, Industry), badges wil...

To avoid potential delays and lost mail, badge shipping is limited to addresses within the U.S. and Canada only. 

First check your ShowClix account to find the tracking number and view the status of your shipment.  Next, if you are still having mailing issues you can e...

Tracking information will be available shortly after your package has shipped. You can access your tracking information by logging into your My Tickets acco...

You can update your shipping address by logging into your ShowClix account and doing the following steps: Click on the "Order History" tab Clic...

To reduce lines at our Registration Booth for badge pick-up and create a contactless, more streamlined customer experience for our attendees, we mail all ba...

Any changes to the shipping address must be made before or on April 19, 2024,  at 11:59 PM PT.  Unfortunately, once preparations for badge mailing begi...

If you’re concerned about the delivery of your badge(s), please contact the courier by clicking the tracking link in your shipping confirmation email for m...

If you need a replacement, please visit the Registration Booth:  Registration Assistance counters for all General Attendee badges, or   Professional Re...