Anime Expo Help Center

All badges purchased before the mailing deadline (June 12, 2024, at 11:59 PM PT) will automatically include shipping to all addresses within the U.S. and Ca...

For General Registration, badges will be mailed out starting May 1, 2024. For Professional Registration (Artist Alley, Exhibitor, Industry), badges will...

To avoid potential delays and lost mail, badge shipping is limited to addresses within the U.S. and Canada only. 

First check your ShowClix account to find the tracking number and view the status of your shipment.  Next, if you are still having mailing issues you can e...

Tracking information will be available shortly after your package has shipped. You can access your tracking information by logging to your ShowClix account.

Tracking information will be available shortly after your package has shipped. You can access your tracking information by logging into your ShowClix My Tic...

You can update your shipping address by logging into your ShowClix account and doing the following steps: Click on the "Order History" tab Clic...

Your order is being processed for shipping and will be on its way soon. We understand that you are eager to receive your order and we appreciate your patien...

To reduce lines at our Registration Booth for badge pick-up and create a contactless, more streamlined customer experience for our attendees, we mail all ba...

Any changes to the shipping address must be made before or on April 19, 2024,  at 11:59 PM PT.  Unfortunately, once preparations for badge mailing begi...